Can I Ring Centrelink?

Centrelink on Twitter: “@genzy8 You can request a call back thru ‘Message Us’ on this page: bit.ly/m2BWoQ Family Assistance call centre is also open til 8pm.”.

The time it takes us to assess your claim doesn’t affect your waiting period. You can expect to hear from us within 21 days of submitting your claim. It’s best to submit your claim as soon as possible after your circumstances change.

With myGov you can establish your identity and get a Customer Reference Number (CRN). You can establish your identity and get a CRN online, using myGov. You don’t need to visit a service centre. You’ll get a Centrelink online account.

Documents you may need, include: Health Care Card claims. medical reports. Centrelink medical certificates….Documents you may need, include:income tax returns.employer separation certificates.PAYG certificates.payslips.profit and loss statements.Taxation Notices of Assessment (NOA), if self employed.

Follow the next steps:Sign into myGov and select Centrelink.Select Make a claim from your homepage.Select Get Started from the Looking for work category.Answer pre-claim questions to check your eligibility.Start your claim and answer the questions about your situation.Review and confirm your claim.

Contact Centrelink If you need assistance with myGov, call +61 1300 169 468 and select Option 1. Call us on +613 6222 3455 during our business hours of 8 am to 5 pm AEST if: you’re calling from a country not listed above.

And if you do persist with trying to phone Centrelink – an insider tells us that the best times to call are either:at 8am – the moment their lines open!or around 3pm, as this is when loads of parents are out on the school run.

Your CRN is on letters we’ve sent you or on your concession card, if you have one. If you can’t find your CRN, you can either: sign in to myGov and under Government support for coronavirus, select Continue, then select I need a CRN and follow the prompts. call us and we’ll ask you some questions.

You can phone the call centre to speak to us about Centrelink payments and services for free.

How do I get through a busy phone line?

After calling and getting a busy signal, hang up the phone….Pick the phone back up, and at the dial tone, press *66.If the line is available, the call will go through.If the line is busy, you may hear an announcement and this feature will automatically retry every 60 seconds for the next 30 minutes.More items…