How Do You Pass A Non Voice Interview?

What is your weakness best answer?

My greatest weakness is that I am a shy and nervous person by nature.

The result is that I have a difficult time speaking up in groups.

At the same time, it’s not the best answer if the job requires public speaking skills.

Make sure you tailor your response to the job description..

What are the skills required for non voice process?

Most companies hire undergardautes with decent writing skills and good typing speed. You would certainly be able to get a job in the non voice segment.

Why do you want to join the voice process?

Answer: BPO has always been a career opportunity for me as you are exposed to a new field, wherein a person can develop the personality and communication skills. Apart from it, BPO is a well-diversified Industry.

How do I crack my Concentrix interview?

Rounds of the interview Round 1 (With HR): This is the first round where your basic skills are tested. Here, the HR will ask some general questions to you like your introduction, why are you applying for Concentrix, etc. If you have good communication skills then you can easily crack this round.

Why do u want to work here?

The hiring manager wants to: Learn about your career goals and how this position fits into your plan. Make sure that you are sincerely interested in the job and will be motivated to perform if hired. Find out what you know about the company, industry, position (and if you took the time to research)

How do I prepare for a non voice interview?

Crack that call centre interview!…What steps have you taken to be more successful in your career? How do you work under pressure? … How do you work under pressure? Always say you work well under pressure. … Describe your ideal job. … What can you offer us? … What are your most redeeming qualities?

How do you answer why should we hire you?

Make his job easier by convincing him that:You can do the work and deliver exceptional results.You will fit in beautifully and be a great addition to the team.You possess a combination of skills and experience that make you stand out from the crowd.Hiring you will make him look smart and make his life easier.

Why do you want to work at Concentrix?

One likes to start his/her career in service industry and among all concentrix is one of the organization where I could start my career from scratch by investing my learning capabilities and execute the best, since concentrix provide better work culture and the amount of work they will provide me to execute will help …

What is VNA round?

An accent round is a stage in the interview process that some companies require of nonnative English speakers to examine their oral communication skills. … Voice and accent rounds are normally evaluated by a software and your answers are recorded for further evaluation purposes.

What is the difference between voice and non voice process?

Role of BPO: BPO service is mainly used for outsourcing two main areas of a Business process which are front-office functions and back-office function. … While the voice-based BPO is directly engaged with the customers, non-voice BPO work is primarily a back office job.

What is the meaning of non voice account?

There are people who work in a call center environment but do not take calls or taking calls at very minimum amount of time. … These are people who’s jobs are purely office work. Although they’re called non-voice accounts, these people do make a few phone calls too but very minimal, whenever required.

How many rounds of interview are there in Concentrix?

12 answers Three or four rounds of interview . communication and typing speed checks are done. First round is one written test then 2nd round is verbal test and then personal interview.

What is the work of chat support agent?

Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers.

What are the skills required for BPO jobs?

9 Top Qualities of a Successful Call Center AgentKnowledge Retention. An agent’s mission is to provide the highest quality support to customers. … Attention to Detail. Being a call center agent can sometimes be monotonous. … Organization. … Flexibility. … Friendly. … Calm Under Pressure. … Effective Communication Skills. … Speed.More items…•

What are your weaknesses?

Example Weaknesses for InterviewingI focus too much on the details. … I have a hard time letting go of a project. … I have trouble saying “no.” … I get impatient when projects run beyond the deadline. … I could use more experience in… … I sometimes lack confidence. … I can have trouble asking for help.More items…•

What is the non voice process?

Non Voice BPOs : Non-voice process job involves work in computer & internet like email handling, chat support, messages etc.

Is there any growth in non voice process?

Yes, there is. In fact, any job you apply in gives you that opportunity of learning something new, or improving the skills you already have. In non voice processes, you would be able to increase your typing capabilities, attention to details, accuracy, efficiency, ability to meet with deadlines.